How is my personal information stored?
All personal information is encrypted for both transfer and storage, and is kept securely on cloud-based servers run by Amazon Web Services. Personal data (such as name and email address) is stored separately from medical data (such as information entered during a symptom assessment). Medical data is anonymized and can only be linked back to personal data using a unique key.
Our information architecture follows the security-by-design principle, implementing strict data separation and encryption of moving data and data at rest. Our servers are located in the EU and we have received our ISO27001 certification.
Have more questions? Submit a request