3.1 How is medical content curated and what sources are used?

3.2 How is medical content reviewed and kept up to date?

3.3 How does Ada offer localization for different regions?

3.4 How does Ada's reasoning engine work?

4.3 How do we measure our economic impact? 

4.4 Do you have any published research or studies?

6.2 What security processes do you follow?

6.3 Can a user be anonymous with no Personal Data data collected?

6.5 Where do you host clients' solutions?

7.1 Do you offer white-labelled solutions or custom interfaces?

7.2 What services does Ada provide to support clients?

8.1 Does Ada have any relevant case studies?

8.2 How does Ada calculate a client’s return on investment (ROI) from our enterprise solutions?

8.3 How do you monitor utilization of Ada’s Enterprise solutions?

8.4 Do you offer performance guarantees to enterprise partners?

Can Ada give me a medical diagnosis? / Can Ada diagnose medical conditions?

Can Ada help me find information about health issues?

Can I start an assessment in Ada's Facebook Messenger instead?

Does Ada provide special services for doctors or medical professionals?

How can I change the measurement units in the Ada app?

How do I access the Condition and Medical Libraries?

How do I move backward in the question flow during an assessment?

How does voice accessibility work with Ada?

I received an email that seems to be Phishing, what can I do?

I want to work for Ada - how can I apply?

Is Ada available on iOS and Android devices?

Is my personal data shared with third parties?

What happens if my phone is lost or stolen?

What languages is the Ada app available in?

What precautions does Ada take to protect users' data?

Why do I need to create an account to conduct an assessment?

You don't have any ads in the app. How do you make money?

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The General Data Protection Regulation (GDPR) governs data collected by companies within the European Economic Area since May 25, 2018. Through GDPR, Ada ensures the responsible management of your data, offering you greater control over your privacy preferences and rights regarding its processing.

When you create an Ada account, your data is securely stored. If you delete your account, your data will be permanently removed. However, in compliance with legal obligations, certain assessment data is retained even after account deactivation. Rest assured, this data is not stored with information directly identifying you and is used solely to monitor the performance of our medical device. 

Moreover, you have the right to inquire about Ada's data processing and obtain a copy of the information you've shared with us. You may make this request at any time via our website or via email at dpo@ada.com.

What are my GDPR privacy rights?