The email may take a few minutes to arrive

If it’s not in your inbox, please check your spam folder 

If you’re having trouble, please email: support@ada.com

Please leave this window open and check back after you’ve verified your email address. A verification email was sent to:

The email may take a few minutes to arrive.

If you can’t see it, check your spam folder.

If you still can’t find it, please email support@ada.com.

Reset instructions have been sent to [EMAIL]

Please enter the email you signed up with, and we will send you a password reset link

To continue, please sign up for an Ada account. If you have used the Ada app, you already have an Ada account.

Please sign in with the option you originally signed up with.

Please enter your email address and choose a secure password to create your Ada account.

I consent to any personal health data I voluntarily provide here being used by Ada to create (3.2) and personalise (3.3) my account, as well as provide health assessments and guidance (3.5).

I agree to Ada’s Terms & Conditions and confirm that I am at least 16 years old.

Please read our Privacy Policy and confirm the following declarations. Consents can be withdrawn at any time.

3.1 How is medical content curated and what sources are used?

3.2 How is medical content reviewed and kept up to date?

3.3 How does Ada offer localization for different regions?

3.4 How does Ada's reasoning engine work?

4.3 How do we measure our economic impact? 

4.4 Do you have any published research or studies?

5.2 What degree of liability is accepted for the accuracy of interpretation of responses

6.2 What security processes do you follow?

6.3 Can a user be anonymous with no Personal Data data collected?

6.5 Where do you host clients' solutions?

7.1 Do you offer white-labelled solutions or custom interfaces?

7.2 What services does Ada provide to support clients?

8.1 Does Ada have any relevant case studies?

8.2 How does Ada calculate a client’s return on investment (ROI) from our enterprise solutions?

8.3 How do you monitor utilization of Ada’s Enterprise solutions?

8.4 Do you offer performance guarantees to enterprise partners?

Ada didn’t spot a condition I had that turned out to be serious. How will you address this safety issue?

Can Ada provide a medical diagnosis, medical advice, or treatment options?

Can I start an assessment in Ada's Facebook Messenger instead?

Does Ada have a voice? Can we speak out loud? 

Does Ada provide special services for doctors or medical professionals?

How can I change the units of measurement for Ada’s questions and answers?

How do I add, edit, or delete a secondary health profile?

How do I edit my Ada profile and add further health information to it? 

How do I move backward in the question flow during an assessment?

How do I remove my personal data from Ada in accordance with GDPR?

How do I share, edit, or delete my previous assessments?

How is my personal data shared with third parties?

I already know what condition I have so I don't want to check my symptoms right now. Can Ada still help me?

I need help verifying my new Ada account.

I received a suspicious email and I'm not sure it's actually from Ada. What do I do?

I want to work for Ada - how can I apply?

If I choose to contact Ada is the information in my message secure? 

I’m experiencing issues with the Ada app. How can I fix it?

What are the Condition and Medical Libraries?

What happens if I forget my password or want to change it? 

What happens to my personal data when I delete my account?

What platforms is Ada available on, and what are the minimum requirements?

What precautions does Ada take to protect users' data?

Who is responsible for the treatment service?

Why does Ada need an email address to sign up?

You don't have any ads in the app. How do you make money?

You seem to integrate with Facebook. Does that mean Facebook will access my health data?

Articles in this topic

Help

We use technically required and functional cookies on our website in order to provide you with a user-friendly, secure, and effective website. With your consent, we also use third-party cookies and other tools for analytical and marketing purposes in certain areas, for example to assess the effectiveness of our marketing measures. For this, certain events of your use of the website will be shared with the respective providers. By clicking ‘accept’, you consent to the use of all cookies and tools. You can withdraw or adjust your consent at any time via the Cookie Settings in the footer of this website. This does not affect the legality of the processing of your data up to that point. Read our Cookie Policy and our Privacy Policy to learn more.

We use cookies on our website in order to help provide you with a user-friendly, secure, and effective website. We also use third-party cookies and other tools for analytical and marketing purposes in certain areas, for example to assess the effectiveness of our marketing measures. For this, certain events of your use of the website will be shared with the respective providers. You may visit the Cookie Settings in the footer of this website at any time to withdraw your consent and manage your rights concerning the selling or sharing of your data. Read our Privacy Policy to learn more.

Read our Cookie Policy and our Privacy Policy to learn more.

To exercise your right to opt-out of selling or sharing your personal information you need to deselect both “Statistic and performance” and “Marketing” cookies. Read our Privacy Policy to learn more.

Marketing cookies and tools are used to track visitors across websites. The intention is to target advertising and measure the effectiveness of our campaigns. For this, selected events of your use of this website will be shared with the providers of these cookies or tools. For users from the US, we currently use pixels by Meta Platforms Inc., Google LLC and Microsoft Corp. For all other users, we only use the pixel by Meta Platforms Ireland Ltd. Please consider opting-in.

Marketing

Necessary cookies are essential to provide you with our Services. It enables basic functions like page navigation and access to secure areas of the Services. You cannot opt-out of this.

Necessary

Statistic and performance cookies help website owners to understand how visitors interact with websites by collecting and reporting usage information. We recommend opting-in.

Statistics and performance

Cookie Settings

This website uses cookies. Read our Cookie Policy and our Privacy Policy to learn more.

COVID-19 Risk Severity and Treatment Eligibility

There are currently no items in your cart.
Find some.

Based on the advice levels provided, Connect can map care journeys and navigate users to a variety of facilities, ranging from telehealth to physical primary and secondary care options. It's also configurable, helping our partners to optimize their users' care pathways, directing them to in-network service providers, and deep-linking to scheduling systems so that users can book appointments directly, or connect to relevant self-care information or support.

2.3 What is Ada's Connect solution?