7.2 What services does Ada provide to support clients?
Every client has a dedicated client success manager throughout our partnership. Alongside this central point of contact, clients can draw from Ada’s experts and professional services to ensure the successful launch of the solution.
- User journey - product designers, user researchers for user journey mapping and mockups
- Connect mapping - medical directors, product designers for mapping to health direct services
- Technical integration - solution architects for technical discovery and solution design
- Marketing and PR - marketing and communications for awareness, launch, and user engagement support
- Measurement and evaluation - data engineers, health economists, and researchers for value/ROI baselining and research, clinical and economic studies, and additional data dashboards
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