7.2 What services does Ada provide to support clients?

Every client has a dedicated client success manager throughout our partnership. Alongside this central point of contact, clients can draw from Ada’s experts and professional services to ensure the successful launch of the solution.

1. User journey - product designers, user researchers for user journey mapping and mockups
2. Connect mapping - medical directors, product designers for mapping to health direct services
3. Technical integration - solution architects for technical discovery and solution design
4. Marketing and PR - marketing and communications for awareness, launch, and user engagement support
5. Measurement and evaluation - data engineers, health economists, and researchers for value/ROI baselining and research, clinical and economic studies, and additional data dashboards