3.1 How is medical content curated and what sources are used?

3.2 How is medical content reviewed and kept up to date?

3.3 How does Ada offer localization for different regions?

3.4 How does Ada's reasoning engine work?

4.3 How do we measure our economic impact? 

4.4 Do you have any published research or studies?

6.2 What security processes do you follow?

6.3 Can a user be anonymous with no Personal Data data collected?

6.5 Where do you host clients' solutions?

7.1 Do you offer white-labelled solutions or custom interfaces?

7.2 What services does Ada provide to support clients?

8.1 Does Ada have any relevant case studies?

8.2 How does Ada calculate a client’s return on investment (ROI) from our enterprise solutions?

8.3 How do you monitor utilization of Ada’s Enterprise solutions?

8.4 Do you offer performance guarantees to enterprise partners?

Can Ada give me a medical diagnosis? / Can Ada diagnose medical conditions?

Can Ada help me find information about health issues?

Can I start an assessment in Ada's Facebook Messenger instead?

Does Ada provide special services for doctors or medical professionals?

How can I change the measurement units in the Ada app?

How do I access the Condition and Medical Libraries?

How do I move backward in the question flow during an assessment?

How does voice accessibility work with Ada?

I received an email that seems to be Phishing, what can I do?

I want to work for Ada - how can I apply?

Is Ada available on iOS and Android devices?

Is my personal data shared with third parties?

What happens if my phone is lost or stolen?

What languages is the Ada app available in?

What precautions does Ada take to protect users' data?

Why do I need to create an account to conduct an assessment?

You don't have any ads in the app. How do you make money?

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Ada’s IT infrastructure platform is Google Cloud Platform. We use the Europe-West1 data center, which is in St. Ghislain, Belgium. 

We use MongoDB Cloud Services (MongoDB, Inc.) to run the database services. Our databases are also located in the same data center as mentioned above.

We can host client data locally to the partner using the Google Cloud Platform, but can also work on Amazon Web Services or Azure depending on client requirements and/or local legal requirements, with few exceptions. We are happy to discuss your hosting preferences in relation to your requirements and scope.