Our medical content creation process

We believe access to credible, patient-friendly health information can help make managing health an empowering and positive experience. Our Medical Knowledge Team creates original content that’s medically reviewed, continuously updated, and easy to understand.

While health information is now more easily accessible than ever, it can be difficult to find the most reliable, relevant, and trustworthy source. We’ve made this process as simple as possible for you. We want you to feel confident and secure in knowing that the health information we publish is correct. So, how can you know if what you read is trustworthy? At Ada, we believe trust is earned through honesty and transparency, so we’re sharing how we go about creating the medical content on our website.

Who creates our medical content?

How does our medical content creation process work?

Each medical content creator is required to complete our thorough process – content creation, fact-checking, peer review, and editing – to provide you with the most trustworthy information possible. Ada’s medical content is frequently updated and aligned with the most current information. We’ve shared our sources below. 

Let’s walk through our process for creating medical content published on our website:

  • We use up-to-date medical research, leading health organizations’ guidelines, and epidemiology statistics.

  • We write in patient-friendly language that is easily understandable, while maintaining medical relevance.

  • We cross-check information with qualified medical professional peers.

  • We complete a final review for content quality and medical credibility.

Additionally, our Medical Knowledge Team consistently checks accredited medical information sources and new publications to ensure all of our content remains up to date. Our Clinical Board, comprised of senior doctors and experts in medical regulation, reviews and supports medical content creation as an internal supervisory body.

What makes us different?

  • There are no ads – we don’t publish sponsored content on our website.

  • Our content is original, created in-house – not syndicated from other sources.

  • Content is integrated into our holistic Ada system, helping people assess their health after reading.

  • We create content we know people want to learn about, based on our global health insights.

Which sources do we use?

Our medical content creation process relies on carefully selected, trustworthy sources and peer-reviewed publications for extracting epidemiological data, symptomatology, and management guidelines. These sources include but are not limited to:

How should Ada be used?

Ada is designed to facilitate discussions between a user and a qualified medical professional and to provide health information. It’s important to remember that we don’t make medical diagnoses. If you are concerned about your health or have any questions regarding medical issues, please seek advice from a medical professional. In an emergency, contact emergency services immediately. You should never disregard a doctor's professional advice or cancel an appointment with a doctor because you are relying on information provided by Ada.

What’s our advertising policy?

We don’t receive funding through on-site advertisements or sponsored content. We are proud to collaborate with leading health systems and global non-profit organizations.

We are and will remain completely autonomous and flexible in our editorial policy. Our partners do not influence the content we publish. 

Why is your feedback useful?

Providing credible, quality health information is important to us. If you see any issues with our content, please let us know so that we can take action. We will review your feedback, make any necessary improvements, and republish the corrected content to reflect the most recent updates and to ensure your experience with our health information leaves you feeling positive and empowered.