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With 31 million assessments completed, we help health systems, providers, and payers:

Navigate patients to the right care for their needs 

Improve efficiency and uptake of virtual services

We're continually optimizing our explainable AI and medical knowledge in multiple languages to ensure Ada is safe, accurate, and easy to use. 

Discover a digital front door powered by Ada. >>>>

Transforming patient access, autonomy, and experiences

Your patients' access point to their care journey, available 24/7 

Provide trusted medical advice that's up to 3x more accurate than others, and safety on par with GPsref4

Help patients understand their symptoms and needs, with up to 3x more conditions coveredref4

Dynamic conversational AI helps patients understand symptoms. 97% of patients agree that Ada is easy to useref2

Helps you triage patients to the right care for their acuity and needs

Guide to appropriate services or self-care with advice safety on par with human triage nursesref5

Increase utilization with cost-effective services like telehealth, and reduce network leakage

Support primary care and call center capacity and efficiency

Features: 8 acuity levels from self-care to emergency | Navigate based on acuity level or condition | Configurable to your preferences and priorities | Integrate with scheduling systems | Signpost to any appropriate service or resource

Provide clinicians additional context and enhance the patient-doctor experience

Give doctors a clinical summary for more informed time with patients. Saving over 1 minute in 52% of consultationsref6

Help patients articulate their concerns. 90% of patients said Ada improves rapport with HCPsref7

Highlight less common conditions or symptoms that the practitioner may consider in their diagnosis

Features: Secure EHR or CRM integration using FHIR | Share report via EHR, CRM, email, or PDF | Configurable consent | Linked to 30,000+ ICD-10 codes for accurate reporting and billing | Receive reports in a different language to assessment

View aggregated anonymized data in near real-time

Inform operational decisions, service planning, and population health.

Identify trends, risks, gaps in care, and opportunities for improvement.

Monitor impact of marketing activity on engagement and adoption.

Features: Track common symptoms, risks, and conditions | Capture patient demographics and care decisions | Advice, service selection, conversion, and satisfaction data across population | Feedback loops and SSO offer richer insights

What physicians say about Ada's real world impact.

94% agree that Ada's advice was safe and appropriateref6

83% of Ada's top suggestions match physician's diagnosisref6

73% said Ada improved rapport with patientsref7

93% agreed Ada provided useful information prior to consultationref6

Developed and managed by doctors for the medical setting, initially to support clinicians' decisions

Validated with real-world research and peer-reviewed studies

Classified as a Class IIa medical device in the EU

Complies with relevant medical device regulations and security standards and follows the highest data protection standards: EU-MDR, ISO 27001, ISO 13485, HIPAA, HITRUST, and GDPR. 

We found Ada to be an innovative and effective technology, which has significant potential to empower patients and manage GP demand.

Stephen Miller, GP Partner and Clinical Director of Primary Care Technology at NHS Digital

[Ada is] the equivalent of having 60 doctors in your pocket to provide answers 24 hours a day, seven days a week.

Albert Chan, MD, Chief of Digital Patient Experience, Sutter Health 

...we wanted to partner with the best symptom checker available. Ada's symptom checker is the only one that comes close to the accuracy of a GP.

Ada’s medical expertise, efficiency of the algorithm and positive user experiences are key elements that helped us make the best decision and choose their solution.

I am a nurse, the questions that are asked are good and relevant, and the report given afterwards was easy to understand and the info was helpful. This app is GREAT, and I would recommend it to others.

Our shared goal is to enable anyone to take more ownership of their health via credible, science-based information delivered through products they know and can rely on.

Patricia Corsi, Chief Marketing and Digital Officer for Consumer Health, Bayer

The importance of Ada's Class IIa medical device certification

Expanding access to mental health support.

Integrating mental health services for young people

Challenges of digitizing care experiences.

Scaling care resources for smart care-seekers

Not all symptom checkers are created equal.

How do we test the performance of AI health assessment tools?

The right AI-based symptom assessment and care navigation platform will deliver ROI and better health outcomes at pace and at scale. But with several options, how can you get it right the first time? Our experts put their heads together to inform your selection process – even if you don’t choose to work with Ada. 

Find out more about Ada's digital front door

Disclaimer: Ada Assess is not a substitute for advice from a healthcare professional and does not provide a final medical diagnosis.

Anonymized client data of over 100,000 Ada assessments.

Miller, S. et al (2020). Patients’ Utilization and Perception of an Artificial Intelligence–Based Symptom Assessment and Advice Technology in a British Primary Care Waiting Room. JMIR Human Factors.

Combined global user ratings from Apple and Google app stores for Ada consumer app.

Gilbert, S. et al. (2020). How accurate are digital symptom assessment apps for suggesting conditions and urgency advice? A clinical vignettes comparison to GPs. BMJ Open. 

Morse, K. et al (2020). Use Characteristics and Triage Acuity of a Digital Symptom Checker in a Large Integrated Health System: Population-Based Descriptive Study. J Med Internet Research.

Active post-market surveillance research with Ada clients (2023). AI-based Symptom Assessment as the Digital Front Door to Care and to Enhanced Physician/Patient Interaction: Real-World Evidence from Portugal and the Netherlands. 

Scheder-Bieschin, J. et al (2022). Improving emergency department patient-doctor conversation through an artificial intelligence symptom taking tool: an action-oriented design pilot study. JMIR Formative Research.

Introducing a digital front door powered by Ada, where medical quality and intelligence meet. Built to help you streamline and personalize healthcare. 

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